Shipping policy

DELIVERY

We ship worldwide with our logistics partner DHL.

SHIPPING COSTS GERMANY

Free shipping within Germany
Delivery time: 1-2 working days

Express shipping
15 € | Delivery time 1 working day

SHIPPING COSTS INTERNATIONAL

Shipping by	shipping method	Shipping price	Free shipping	Delivery time
European Union	premium	10 €	from 200 €	2-4 working days
European Union	Express	40 €	-	1-3 working days
Europe (non-EU)	Premium	20 €	from 300 €	5-8 working days
Europe (non-EU)	Express	50 €	-	1-3 working days
Worldwide	Premium	25 €	from 300 €	7-10 working days
Worldwide	Express	80 €	-	1-4 working days

INSURANCE

All Luxury Loft shipments are insured against theft and transportation damage. The insurance cover ends with the confirmed delivery of the goods.

DELIVERIES OUTSIDE THE EU

For deliveries to countries outside the European Union, German VAT will not be charged. The final price is automatically adjusted in the checkout.
Any customs duties, taxes or import duties incurred are to be borne by the recipient in the respective destination country.

PAYMENT METHODS

Cash on delivery (Germany only):
Fee 6.90 € plus 2.00 € delivery fee
Maximum order value: 1,600 €

Prepayment:
You transfer the total amount to our account. Shipment will be made no later than one working day after receipt of payment.

Bank details:
Recipient: Solmaz Ezati
Bank: Sparkasse Heidelberg
IBAN: DE21 6725 0020 0009 2694 36
BIC: SOLADES1HDB

PICK UP AT THE STORE

Ezati Store
Untere Straße 1
69117 Heidelberg

Appointments can be made at service@luxuryloft.eu
or by phone +49 6221 162 625

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