Frequently Asked Questions (FAQ)
FAQ
Why does the price change in the checkout?
The final price is automatically calculated based on the country of delivery.
For deliveries outside the European Union, VAT is deducted at checkout.
SHIPPING & DELIVERY INTERNATIONAL
How are deliveries outside the EU calculated?
Deliveries to countries outside the European Union are invoiced without German VAT.
The final price is automatically adjusted accordingly in the checkout.
Any customs duties, taxes or import duties incurred are to be borne by the recipient in the respective destination country.
How are orders to Switzerland invoiced?
Orders with a delivery address in Switzerland are displayed without charging German VAT.
The price displayed in the checkout is the net price.
Please note that additional charges (e.g. Swiss VAT or customs clearance fees) may be incurred upon importation into Switzerland and must be borne by the recipient.
Are there any additional costs for international orders?
For deliveries outside the European Union, additional customs duties, taxes or import duties may be incurred in the destination country.
These are borne by the respective recipient.